At ADP, we are committed to helping people do their best work — not only for our clients and their businesses, but for our associates. As one of the world’s largest providers of human capital management solutions, with over 58,000 associates worldwide, our purpose is to design products, services, and experiences that people love using every day. We are committed to the health and well-being of our associates, as they are the hearts and minds who help us fulfill our mission. We can’t do what we do without them.
We foster a safe and positive work environment through our corporate policies. We also approach health comprehensively. When we think about the health of our associates, we consider all aspects of health, including mental health. As part of our comprehensive benefits package, associates have access to a range of mental health support services. At no cost, associates can receive counseling through our Employee Assistance Program or access resources available through our LifeCare referral service, our Voluntary Wellness Program, and our On-site Health and Wellness Centers. Our associates can seek mental health care through a choice of two leading health care provider networks under our medical plans. We’ve also expanded our telemedicine coverage to include virtual visits with behavioral health providers, making mental health care more affordable and convenient.
ADP also thinks about mental health in terms of how the organization can promote positive mental health and well-being for all associates. ADP provides an inclusive culture and nurtures an environment where well-being thrives. For example, many of our locations are equipped with on-site gyms, walking trails and offer on-site meditation services. We also support a broad range of Business Resource Groups which are voluntary groups of likeminded associates that enable them to connect with each other and participate together in associate and community engagement activities. Further, our senior leaders communicate with associates openly through leader blogs which provides a forum for associates to share and comment on matters important to them. Encouraging this open dialogue helps develop a workplace culture of health where associates feel comfortable talking with each other and with leadership about their well-being, including the support they may need in the workplace to foster their well-being.
The well-being of our associates has been a long-standing priority at ADP. In 1992, we established our first On-site Health and Wellness Center. Since then, we’ve expanded to twelve locations, each staffed by physicians and medical professionals who provide emergency and primary medical care and are able to refer associates to other care providers for mental health support. The staff further supports our associates with work accommodations to help manage stress and anxiety, even helping obtain an emotional support pet if needed.
In recent years we’ve seen a rise in utilization for mental health related services in our health care plans and in our Employee Assistance Program (EAP). We recognize that our associates need support and in response, we are expanding our EAP to offer virtual counseling. In addition, we are partnering with our EAP vendor to develop mental health awareness programs for managers.
In addition, through our voluntary Wellness Program, we promote emotional and mental well-being by providing incentives for associates who talk with an EAP counselor or associates who complete a stress-less challenge which includes activities to help them build resiliency skills.
Our efforts to support associates’ well-being continue to grow in response to our associates’ health-related needs. For instance, to help combat family and financial stress, we’re introducing a new backup child and adult care benefit and have expanded our paid parental leave program to offer associates more ways to balance their lives.
We strive to provide a supportive workplace for our associates that empowers them to be their best.
President and CEO